This Shipping Policy explains processing and delivery times for custom jersey orders placed with American Roster.
1. Shipping Area
We currently ship within the United States only.
2. Shipping Cost
We offer free standard shipping on all US orders. No minimum purchase is required.
3. Order Processing Time
Orders generally require 6–9 business days for processing before shipment. Processing includes reviewing your customization details, producing your jersey, quality checking, and packaging. Business days are Monday through Friday, excluding U.S. federal holidays.
4. Delivery Time
After processing, standard delivery within the United States generally takes 7–10 business days.
Estimated total delivery time:
- Processing: 6–9 business days
- Shipping: 7–10 business days
- Total: about 13–19 business days
Delivery times are estimates and are not guaranteed. Weather, carrier delays, peak seasons, or address issues may affect delivery.
5. Order Confirmation and Tracking
After placing an order, you will receive an order confirmation by email. When your jersey ships, tracking information will be sent to the email used at checkout. Please allow time for the carrier to update tracking after it is issued.
6. Shipping Address
Customers are responsible for entering a complete and accurate shipping address. If you notice a mistake, contact support@americanroster.co as soon as possible. We will try to update the address, but changes cannot be guaranteed once your jersey has entered production or shipment.
7. Lost or Damaged Shipments
If your package appears lost in transit or arrives damaged, contact us with your order number. For damaged deliveries, please keep the jersey and packaging and send clear photos.
8. Contact Information
American Roster
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States
Email: support@americanroster.co
Last updated: October 12, 2026